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Frequently Asked Questions

Who do I contact if I have problems registering online?

Contact us at info@highfiveevents.com.

Are their age requirements?

The minimum age to participate in the Sprint or Olympic Distance events is 14 yrs. The minimum age for the Half Distance event is 18 yrs.

Why do I need to be a member of USAT or buy a one-day license and what does that insurance cover?

Please visit the following website for information: http://www.usatriathlon.org/member-services/membership-faq

What do I need to bring to packet pickup?

Bring a current photo ID and your USAT card (if you did not sign up for a one-day license online during the registration process). If you still need a USAT license, you can purchase a one-day or annual license at packet pickup.

Can I pick up a packet for another participant or family member?

No. USAT rules require each participant to show photo ID while picking up their own packet.

How can I be sure that I'm registered?

First, you should receive a confirmation email from myraceregistration.com. MyRaceRegisration.com also allows you to log into your account to view past registrations.

Can I pickup my packet on race day?

No. The size and location of the event do not allow for packet pickup or bike check-in on the day of the event. You must pick up your packet at the expo.

Will wetsuits be legal, and if so, do I need one.

We can't say for sure, but it is likely that wetsuits will be legal. The water temperature is expected to be below 78 F. Water temperatures will be posted prior to the event. A wetsuit is not required to participate.

This is my first triathlon. Where can I buy my equipment? How should I train?

If you live near the Austin area, visit Jack & Adam's Bicycles, our official bicycle sponsor. They offer special package deals that include a bike, as well as all the gear you will need to complete your first race. Also, visit their website to find out information about free workouts and training groups.

Do I need a tri bike or other special bike to do the race?

No. Any type of bike is ok as long as it passes USAT safety inspection standards.

Is there a place to get my bike inspected before race day?

Free bike inspection will be available at Jack & Adams Bicycle Shop anytime during the week prior to the race. There will also be free mechanical support available during the Expo.

What if I forget a key piece of equipment on race day (i.e. bike helmet, googles, etc.)?

A limited amount of extra equipment will be available on race day for emergencies. Ask a volunteer in the transition area to help you.

Where do I go on race morning?

Your bike and run gear should have been checked into the transition area the day before the event. Therefore you should head directly to transition the morning of the event. Upon entering transition, you will be body marked with your race number.

What can I do if I get a flat tire or have a mechanical problem with my bike?

Bike mechanics will have a tent set up in transition to help with minor mechanical repairs and flat tires before the race. If you have a problem with your bike during the race, SAG vehicles will be monitoring the course and will be there to assist you.

Will I receive a swim cap in my race packet, or do I need to purchase one?

Yes, you will receive a colored swim cap according to your swim wave in your race packet.

I am nervous about the swim. If I run into trouble, what can I do?

Certified lifeguards will be in kayaks lining the swim course monitoring all swimmers. At any point if your become tired or frightened, you may hold onto the kayak without being disqualified. Flotation devices such as noodles and buoys are not permitted.

Who do I contact to update my registration information?

Send an email to info@highfiveevents.com to update or change any registration information.

Where can I purchase photos from the race?

Race photography is provided by Kruetz Photography. Photos are generally available 2-3 weeks after the race. You should receive an email notification when they are ready for viewing.

Will my results be available online following the race?

Results are provided by Run Far Racing Services and will be posted at www.mychiptime.com immediately following the event.

What are the rules?

This event will follow USAT rules. You may view the full list of rules at www.usatriathlon.org.